Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your data, ensuring your privacy and transparency in our practices.

Last updated: 11/27/2024

SMS Notifications

When you opt in to receive SMS notifications, we will only use the provided phone number for the specific purpose of sending important updates, such as demo schedule reminders. Your phone number will not be used for marketing purposes or shared with third parties.

You can opt out of receiving SMS notifications at any time by replying STOP to any of our messages. Standard message and data rates may apply. For assistance, text HELP to (203) 779 7334.

I. Introduction

Welcome to Altev Tech’s Privacy Policy! Your trust matters to us, and we are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your information, ensuring transparency and security at every step.

II. Information We Collect

At Altev Tech, we collect the following types of information to provide and improve our services:

1. Personal Information

  • Name, email address, phone number, and other contact details provided during registration or communication with us.

2. Technical Information

  • Device information, IP addresses, browser type, and operating system details to optimize your experience.

3. Usage Data

  • Interaction patterns, page visits, and activity logs on our website to enhance functionality and usability.

4. Cookies and Tracking Technologies

  • Data collected via cookies and similar tools to personalize content, analyze performance, and improve services.

5. Optional Information

  • Any additional information you provide, such as feedback, surveys, or support queries.

We ensure all collected data is handled responsibly and used only as outlined in this policy.

III. How We Use Your Information

At Altev Tech, we use the information we collect for the following purposes:

1. To Provide and Improve Services

  • Deliver and enhance our products, services, and customer experience.

2. Communication

  • Respond to inquiries, provide updates, and send notifications regarding your account or transactions.

3. Personalization

  • Customize your experience by tailoring content, recommendations, and user interactions.

4. Analytics and Performance

  • Analyze usage patterns to optimize our platform and improve functionality.

5. Security

  • Protect against unauthorized access, fraud, and other security threats.

6. Compliance

  • Meet legal and regulatory requirements.

7. Marketing and Promotions (if consented)

  • Share offers, news, and updates related to our services.

IV. Disclosure of Your Information

At Altev Tech, we prioritize your privacy and only share your information under the following circumstances:

1. With Your Consent

  • When you have explicitly agreed to share your information for specific purposes.

2. With Service Providers

  • To trusted third-party partners who assist in delivering our services, such as payment processors, hosting providers, and analytics tools.

3. For Legal Obligations

  • To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. For Business Transactions

  • In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

5. To Protect Rights and Safety

  • When necessary to safeguard the rights, safety, or property of our users, staff, or others, including enforcing our terms of service.

6. SMS Consent

  • WSMS opt-in consent or phone numbers provided for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

V. Your Data Protection Rights

At Altev Tech, we respect your rights regarding your personal data. Depending on your location and applicable laws, you may have the following rights:

1. Access

  • Request a copy of the personal data we hold about you.

2. Correction

  • Ask us to update or correct inaccurate or incomplete information.

3. Erasure (Right to be Forgotten)

  • Request the deletion of your personal data under certain conditions.

4. Restriction of Processing

  • Ask us to limit the processing of your data in specific circumstances.

5. Data Portability

  • Request to receive your data in a structured, commonly used, and machine-readable format, or have it transferred to another organization.

6. Object to Processing

  • Object to the processing of your data for specific purposes, such as direct marketing.

7. Withdraw Consent

  • If processing is based on your consent, you can withdraw it at any time.

VI. Data Security

At Altev Tech, safeguarding your data is a top priority. We implement robust measures to ensure the security and integrity of your personal information:

1. Encryption

  • Data is encrypted during transmission and storage to protect it from unauthorized access.

2. Access Controls

  • Access to your data is restricted to authorized personnel only and is based on a need-to-know basis.

3. Regular Monitoring

  • Our systems are regularly monitored for vulnerabilities and breaches to proactively address potential risks.

4. Secure Infrastructure

  • We use industry-standard security technologies and practices to protect our servers, networks, and databases.

5. Incident Response

  • A dedicated team ensures swift response to any security incidents, minimizing potential impacts.

While we strive to protect your data, no system can guarantee absolute security. We encourage you to take steps to safeguard your own information, such as using strong passwords and avoiding sharing sensitive data in unsecured environments.

VII. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. When updates are made, we will notify you by posting the revised Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy regularly to stay informed about how we protect and manage your information. Your continued use of our services after any changes signifies your acceptance of the updated policy.